VIP Guest Services & Promotions Associate

DigiPlus Interactive Corp; San Pedro; On-site; PHP 201,000 - 312,000; Full time

Job summary

DigiPlus Interactive Corp in the Philippines seeks a dedicated Customer Service Host to support VIP members and club operations. You will work closely with Marketing and Slot Machine Technical teams to implement promos and maintain slot machines, while educating members on the cashless system.

The role emphasizes clear written and verbal communication, upholding excellent service standards, and establishing rapport with VIP guests during daily activities and events.

Qualifications

• 1 year of customer service experience in a fast-paced environment.

Responsibilities

• Render good customer service to club members.
• Coordinate with Marketing & Promotion activities with Marketing Department.
• Assist VIP members in item redemptions and raffle tickets.
• Conduct regular site inspections and report incidents or repairs needed.
• Assist PAGCOR staff when needed.

Skills

Customer service

Communication

VIP guest handling

Team coordination

Education

High School Diploma

Bachelor’s degree or equivalent

Tools

Cashless system

Job description

DigiPlus Interactive Corp in the Philippines seeks a dedicated Customer Service Host to support VIP members and club operations. You will work closely with Marketing and Slot Machine Technical teams to implement promos and maintain slot machines, while educating members on the cashless system.

The role emphasizes clear written and verbal communication, upholding excellent service standards, and establishing rapport with VIP guests during daily activities and events.