VIP Executive Lounge Manager

Swissôtel Hotels & Resorts; Morong; On-site; PHP 893,000 - 1,786,000; Full time

Benefits offered by this job

Career growth

Global brand

Quality training

Job summary

Swissôtel Hotels & Resorts Clark is seeking an Executive Lounge Manager to lead daily operations of the Swiss Club Lounge and ensure exceptional guest experiences.

The role oversees VIP arrivals and departures, Lounge service delivery, F&B coordination, guest profiling, and team leadership. Strong hotel operations background and English proficiency are required, with additional languages a plus.

Qualifications

• Diploma or Bachelor’s Degree in Hospitality or related field.
• Minimum of 3 years of relevant experience in a similar capacity.
• Experience in 5‑star hospitality required.
• Strong background in hotel operations; Front Office or Executive Lounge experience preferred.
• Excellent English communication skills; additional languages an advantage.
• Proficiency in MS Office applications and PMS systems

Responsibilities

• Oversee VIP arrivals and departures and lounge service delivery.
• Coordinate F&B and guest profiling for personalized service.
• Lead and develop lounge team; ensure continuity in absence of FOM.
• Maintain exceptional guest experiences and service standards.

Skills

English proficiency

PMS systems

MS Office

Team management

Education

Hospitality degree

Job description

Swissôtel Hotels & Resorts Clark is seeking an Executive Lounge Manager to lead daily operations of the Swiss Club Lounge and ensure exceptional guest experiences.

The role oversees VIP arrivals and departures, Lounge service delivery, F&B coordination, guest profiling, and team leadership. Strong hotel operations background and English proficiency are required, with additional languages a plus.