Vietnamese Bilingual CSR — Onsite Quezon City

TASQ Staffing Solutions; Quezon City; Sur place; PHP 279 000 - 424 000; Plein temps

Avantages offerts par ce poste

HMO from Day 1

Training and learning development programs

Résumé du poste

A staffing agency in the Philippines is seeking a Vietnamese Bilingual Customer Support Representative for their Quezon City office. The role involves assisting customers, resolving issues through various communication channels, and building rapport with clients. Candidates should be proficient in Vietnamese and English and have at least 1-2 years of BPO experience. A compelling benefits package, including HMO from Day 1, is offered.

Qualifications

• Proficient in Vietnamese and English (B2 level or higher).
• At least 1 to 2 years of BPO experience or relevant background.
• Filipino citizens or valid work permit holders.

Responsabilités

• Assist customers through calls, chats, and emails.
• Understand and resolve customer issues.
• Build rapport and enhance customer engagement.
• Document interactions and manage productivity.

Connaissances

Proficiency in Vietnamese

Proficiency in English

Customer service skills

Formation

Minimum 2 years in College

Description du poste

A staffing agency in the Philippines is seeking a Vietnamese Bilingual Customer Support Representative for their Quezon City office. The role involves assisting customers, resolving issues through various communication channels, and building rapport with clients. Candidates should be proficient in Vietnamese and English and have at least 1-2 years of BPO experience. A compelling benefits package, including HMO from Day 1, is offered.