US-Time Virtual Receptionist & CRM Coordinator

School Of Virtual Assistance (SOVA); Hinoba-an; On-site; PHP 223,000 - 558,000; Full time

Job summary

School Of Virtual Assistance (SOVA) in the Philippines is seeking a Virtual Receptionist/VA to handle calls, messages, and CRM updates while coordinating with our team for projects.

The role requires excellent English, a friendly phone manner, and the ability to work U.S. business hours. Reliable internet and a quiet workspace are essential for professional calls, with training available for newcomers who show strong communication skills.

Qualifications

• Excellent spoken and written English.
• Friendly and professional phone manner.
• Comfortable speaking with U.S. customers.
• Must have a reliable, high-speed internet connection.
• Quiet workspace suitable for professional phone calls.
• Organized and detail-oriented.
• VA, receptionist, or customer service experience is preferred, but we are also open to applicants with no previous VA experience who have excellent communication skills and are willing to learn.

Responsibilities

• Answer incoming phone calls
• Respond to customer messages and emails
• Collect customer and project information
• Qualify new leads and ask basic project questions
• Schedule estimates and appointments
• Follow up with potential customers
• Update our CRM
• Communicate with our team
• Keep customer information organized

Skills

English proficiency

Phone etiquette

Communication skills

Organized

Job description

School Of Virtual Assistance (SOVA) in the Philippines is seeking a Virtual Receptionist/VA to handle calls, messages, and CRM updates while coordinating with our team for projects.

The role requires excellent English, a friendly phone manner, and the ability to work U.S. business hours. Reliable internet and a quiet workspace are essential for professional calls, with training available for newcomers who show strong communication skills.