Travel Ops Specialist: Client Itineraries & Reminders

Tavor Perry

Parañaque

On-site

PHP 223,000 - 357,000

Full time

14 days+

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Job summary

Tavor Perry is seeking a Travel Operations Assistant to support a busy independent travel advisor. You will own reminders, itineraries, and inbox flow in a single centralized system to keep every client's trip on track.

The ideal candidate is highly organized, reliable with deadlines, and able to set up email sequences, format itineraries, and manage a high-volume inbox with excellent written English and quick tech adaption.

Qualifications

Strong organizational and time-management skills.
Experience setting up and running email automations or reminder workflows.
Comfortable building and formatting itineraries.
Excellent written English with a warm, professional style.
Experience managing a busy inbox and juggling multiple clients.
Tech-friendly and quick to learn new systems and tools.
Reliable, detail-oriented, and able to work independently.
Strong communication skills.

Responsibilities

Build and maintain a single, organized system to track all clients, trips, key dates, and payment milestones.
Set up and manage automated email sequences for trip, pre-departure, and payment reminders.
Proactively schedule and send reminders ahead of each client's trip.
Create clear, well-formatted client itineraries and keep them updated as trip details change.
Manage and triage a high-volume inbox — sort, prioritize, respond to routine inquiries, and flag anything needing personal attention.
Track upcoming trips and payment due dates and surface a daily or weekly "what's due" overview.
Keep client records accurate and up to date.