Travel Logistics Assistant

Tavor Perry; Pagadian; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tavor Perry is seeking a Travel Operations Assistant to keep client trips on track, manage reminders, itineraries, and inbox flow in a centralized system. You will own deadlines, ensure nothing slips through the cracks, and provide reliable, proactive support for a busy independent travel advisor.

The role emphasizes organization, proactive communication, and the ability to handle multiple client priorities with minimal oversight in a fast-paced environment.

Qualifications

• Strong organizational and time-management with reliability around deadlines.
• Experience setting up email automations using CRM tools.
• Able to build itineraries and work with booking details.
• Excellent written English for client-facing communication.
• Experience handling multiple clients and priorities.
• Tech-savvy and quick to learn new tools.
• Dependable and precise with minimal oversight.
• Strong communication skills.

Responsibilities

• Build a centralized system to track clients, trips, dates, and payments.
• Set up and run automated email reminders for trips and payments.
• Schedule and send proactive reminders before trips.
• Prepare clear itineraries and keep them updated as details shift.
• Manage a high-volume inbox and triage inquiries.
• Track trips and due dates; surface daily/weekly reminders.
• Maintain accurate, current client records.

Skills

Organization

Time management

Email automation

Itinerary building

Written English

Inbox management

Tech-savvy

Dependable

Communication

Tools

CRM software

Travel booking platforms

Job description

Job Summary:

We're delighted to be taking on a highly organized and detail-oriented Travel Operations Assistant to back a busy independent travel advisor. In the role you'll be the dependable right hand who keeps every client's trip on track — owning reminders, itineraries, and inbox flow inside one clean, centralized system. We want someone proactive and dependable who takes ownership of deadlines and sees that nothing slips through the cracks.

Key Responsibilities:

• Build and hold a single, tidy system to track all clients, trips, key dates, and payment milestones
• Set up and run automated email sequences for trip, pre-departure, and payment reminders so clients are always informed on time
• Schedule and send reminders proactively ahead of each client's trip so no date or deadline is ever missed
• Put together clear, well-formatted client itineraries and hold them current as trip details shift
• Run and triage a high-volume inbox — sort, prioritize, answer routine inquiries, and flag anything needing personal attention
• Track upcoming trips and payment due dates and surface a daily or weekly \"what's due\" overview
• Hold accurate, current client records

Mandatory Skills:

• Strong organizational and time-management skills, with genuine reliability around deadlines and follow-through
• Experience setting up and running email automations or reminder workflows using email marketing or CRM automation tools
• At ease building and formatting itineraries and working with booking or trip details
• Excellent written English with a warm, professional style suited to client-facing communication
• Experience running a busy inbox and holding several clients and priorities in parallel
• Tech-comfortable and quick to take in new systems and tools
• Dependable, precise, and able to work with minimal oversight
• Strong communication skills

Preferred Skills:

• Prior experience backing a travel advisor, travel agency, or hospitality/concierge business
• Familiarity with travel booking platforms and itinerary-building tools
• Experience building a CRM or process from a blank slate
• Ability to run several projects in parallel

Why Join Us:

This is a strong opening to become the trusted right hand of a growing travel business, with real ownership over the systems that keep everything running smoothly. You'll find variety, latitude, and the chance to leave an immediate, visible mark. If bringing order to chaos is what you love and you take pride in keeping things on track, we'd love to hear from you.