Travel Operations Coordinator: Mastering Itineraries & Deadlines

Tavor Perry; General Santos; On-site; PHP 223,000 - 357,000; Full time

Job summary

Tavor Perry is seeking a Travel Operations Assistant to support a busy independent travel advisor in General Santos. You will own reminders, itineraries, and inbox flow within a centralized system, ensuring every client's trip stays on track.

You will build an organized client/trip tracking system, manage automated email sequences, and keep itineraries current. This role requires reliability, proactivity, and the ability to handle multiple priorities with a client-focused, professional tone.

Qualifications

• Excellent organization and time-management with reliable follow-through.
• Experience setting up and running email automations or reminder workflows.
• Comfortable building and formatting itineraries and working with trip details.
• Excellent written English with a warm, professional client-facing style.
• Experience managing a busy inbox and juggling multiple clients and priorities.

Responsibilities

• Build and maintain a centralized system to track clients, trips, dates, and payments.
• Set up and manage automated email reminders for trips, pre-departure, and payments.
• Proactively schedule reminders to ensure no date or deadline is missed.
• Create clear client itineraries and update them as trip details change.
• Manage and triage a high-volume inbox, respond to routine inquiries, and flag items needing attention.
• Track upcoming trips and payment due dates, providing a daily/weekly overview.
• Maintain accurate, up-to-date client records.

Skills

Organizational skills

Deadline reliability

Email automation

Trip itineraries

Client communication

Inbox management

Tech-savvy

Independent work

Attention to detail

Tools

CRM systems

Booking platforms

Job description

Tavor Perry is seeking a Travel Operations Assistant to support a busy independent travel advisor in General Santos. You will own reminders, itineraries, and inbox flow within a centralized system, ensuring every client's trip stays on track.

You will build an organized client/trip tracking system, manage automated email sequences, and keep itineraries current. This role requires reliability, proactivity, and the ability to handle multiple priorities with a client-focused, professional tone.