Travel & Expense Care Specialist

Merck Group; Taguig; On-site; PHP 600,000 - 750,000; Full time

Job summary

Merck Group in Taguig, Philippines, is hiring a Travel & Expense Care Specialist to manage day-to-day T&E processes, Concur, corporate cards, and related systems. You will review reports, ensure policy compliance, and provide timely support to employees.

You bring a Bachelor's degree and hands-on experience with SAP, Concur, and ERP systems. You should excel in analytics, organization, and clear communication, and be able to work with minimal supervision while prioritizing urgent tasks.

Qualifications

• Minimum bachelor's degree or equivalent experience.
• Experience with SAP, Concur, and ERP systems preferred.
• Strong analytical and organizational skills with attention to detail.

Responsibilities

• Administer Concur and related T&E processes and systems.
• Review expense reports and receipts for policy compliance.
• Support card programs and reconcile Concur with ERP records.
• Provide timely solutions to user questions and assist with audits.
• Lead meetings and reporting when the manager is unavailable.

Skills

Analytical skills

Organizational skills

Communication skills

Education

Bachelor's degree

Tools

SAP

Concur

ERP systems

Job description

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

The Travel & Expense Care Specialist supports the day-to-day administration of travel and expense (T&E) processes and related systems, including Concur, corporate cards, and P-Cards. Responsibilities include, but are not limited to:

• Administer Concur activities, including reviewing integration files, creating or updating user accounts, setting up cardholders, maintaining access and business-unit details, and adding G/L accounts or expense types as needed.
• Review employee expense and P-Card reports and supporting receipts for compliance with corporate T&E and P-Card policies; review and elevate out-of-policy travel as appropriate.
• Resolve posting discrepancies, respond to payment-status inquiries, and troubleshoot user and card issues, including suspended cards.
• Link new corporate cards and P-Cards to employee Concur profiles to support automated transaction feeds; monitor card payments and refunds.
• Reconcile Concur, JPM, and ERP records and assist with auditor requests.
• Provide timely solutions to user questions and issues to support customer satisfaction and productivity.
• Provide operational support to team members and act as a point of leadership when the manager is unavailable; facilitate stakeholder meetings and reporting as needed.
• Support system and process changes, including related change-management activities.

Who You Are

• Bachelor’s degree in a relevant field or equivalent work experience.
• Knowledge of SAP, Concur, and other ERP systems preferred.
• At least three years of related experience preferred
• Able to work with minimal supervision and manage multiple tasks effectively.
• Strong analytical and organizational skills, with high attention to detail.
• Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
• Able to prioritize tasks based on importance and urgency.
• Willing to work in Taguig.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!