Travel Concierge VA

VA Masters; La Carlota; Remote; PHP 167,000 - 234,000; Full time

Job summary

vamasters, Inc. seeks a Travel Concierge VA to audit reservations, organize confirmations, and ensure travel documents are accurate and complete. You will use Travefy and VacationCRM, coordinate dining and other concierge requests, and back up advisors with behind-the-scenes reservation management.

A sharp eye for detail, strong ownership, and fluent written English are essential. Prior travel or reservation experience is preferred and you will learn quickly on the job.

Qualifications

• Exceptional attention to detail and a habit of double-checking.
• Strong sense of ownership and accountability for finished work.
• Quick learner who can read instructions and carry them out accurately.
• Experience in travel or reservation management, or strong administrative experience.
• Willingness to pick up Travefy and VacationCRM quickly.
• Excellent written English.
• Accountable, methodical, and able to deliver without hand-holding.
• Strong communication skills.

Responsibilities

• Audit newly booked trips to ensure every component is booked correctly.
• Keep confirmation numbers and trip details organized in a single place.
• Check that dates, flights, hotels, and transfers all line up.
• Handle dining reservations and other concierge requests.
• Build and finish client travel documents in Travefy.
• Keep reservation details current in VacationCRM.
• Review supplier confirmations and flag discrepancies.
• Follow up on open items before departure.
• Back up advisors with behind-the-scenes reservation management.

Skills

Detail orientation

Ownership

Instruction reading

Travel/reservation management

Travefy

VacationCRM

Written English

Communication skills

Tools

Travefy

VacationCRM

Job description

Job Summary:

We're polishing our post-booking service with a Travel Concierge VA to manage the behind-the-scenes details of our clients' trips once they are booked. You will audit reservations, keep every confirmation and date organized, and make sure travel documents are accurate and complete. This seat is for someone with a sharp eye for detail who takes full ownership of their work.

Key Responsibilities:

• Audit newly booked trips to make sure every component is booked correctly
• Keep confirmation numbers and trip details together in a single organized place
• Check that dates, flights, hotels, and transfers all line up
• Handle dining reservations and other concierge-style requests
• Build and finish client travel documents in Travefy
• Keep reservation details current in VacationCRM
• Go through supplier confirmations and flag discrepancies or changes
• Chase open items so nothing slips before departure
• Back up our advisors with behind-the-scenes reservation management

Mandatory Skills:

• Exceptional attention to detail and a habit of double-checking
• A strong sense of ownership and accountability for finished work
• Quick learner who can read instructions and carry them out accurately
• Experience in travel or reservation management, or strong administrative experience
• Willingness to pick up Travefy and VacationCRM quickly
• Excellent written English
• Accountable, methodical, and able to deliver without hand-holding
• Strong communication skills

Preferred Skills:

• Experience with Travefy
• Experience with VacationCRM or similar travel CRM software
• Background in a travel agency or hospitality setting
• Experience handling high-value or luxury travel bookings
• Familiarity with supplier and tour operator portals
• Good at keeping a mix of trips and deadlines moving without dropping any

Why Join Us:

Become part of an established, high-performing team where your attention to detail is truly valued and noticed. You will work closely with supportive advisors, take real ownership of your work, and grow into broader responsibilities over time.