Travel Concierge VA

vamasters, Inc.; Bago; On-site; PHP 279,000 - 446,000; Full time

Job summary

vamasters, Inc. is seeking a Travel Concierge VA to manage behind-the-scenes details of clients' trips once booked. You will audit reservations, organize confirmations and dates, and ensure travel documents are accurate and complete.

The ideal candidate has sharp attention to detail, takes ownership of work, and communicates clearly in written English. Experience in travel reservations or strong admin background, plus willingness to learn Travefy and VacationCRM, will help you succeed.

Qualifications

• Exceptional attention to detail and a habit of double-checking.
• Strong sense of ownership and accountability for completed work.
• Quick learner who can read instructions and carry them out accurately.
• Experience with travel reservations or strong administrative experience.
• Willingness to learn Travefy and VacationCRM quickly.
• Excellent written English.
• Accountable, accurate, and independent.
• Strong communication skills.

Responsibilities

• Audit newly booked trips to confirm every component is booked correctly.
• Keep confirmation numbers and trip details organized in one place.
• Check that dates, flights, hotels, and transfers all line up.
• Handle dining reservations and other concierge-style requests.
• Build and complete client travel documents in Travefy.
• Update and maintain reservation details in VacationCRM.
• Review supplier confirmations and flag any discrepancies or changes.
• Follow up on open items so nothing is missed before departure.
• Support our advisors with behind-the-scenes reservation management.

Skills

Attention to detail

Ownership

Quick learner

Travel reservations

Travefy/VacationCRM

Written English

Independent

Communication

Tools

Travefy

VacationCRM

Job description

Job Summary

We're looking forward to hiring a Travel Concierge VA to manage the behind-the-scenes details of our clients' trips once they're booked. You'll audit reservations, keep every confirmation and date organized, and make sure travel documents are accurate and complete. Ideally, you have a sharp eye for detail and take full ownership of your work.

Key Responsibilities

• Audit newly booked trips to confirm every component is booked correctly
• Keep confirmation numbers and trip details organized in one place
• Check that dates, flights, hotels, and transfers all line up
• Handle dining reservations and other concierge-style requests
• Build and complete client travel documents in Travefy
• Update and maintain reservation details in VacationCRM
• Review supplier confirmations and flag any discrepancies or changes
• Follow up on open items so nothing is missed before departure
• Support our advisors with behind-the-scenes reservation management

Mandatory Skills

• Exceptional attention to detail and a habit of double-checking
• Strong sense of ownership and accountability for completed work
• Quick learner who can read instructions and carry them out accurately
• Experience with travel or reservation management, or strong administrative experience
• Willingness to learn Travefy and VacationCRM quickly
• Excellent written English
• Accountable, accurate, and independent
• Strong communication skills

Preferred Skills

• Experience with Travefy
• Experience with VacationCRM or similar travel CRM software
• Background in a travel agency or hospitality environment
• Experience handling high-value or luxury travel bookings
• Familiarity with supplier and tour operator portals
• Ready to take on multiple trips and deadlines at once

Why Join Us

This is a chance to join an established, high-performing team where your attention to detail is genuinely valued and noticed. You'll work closely with supportive advisors, take real ownership of your work, and have room to grow into broader responsibilities over time.