Travel Virtual Assistant

vamasters, Inc.; Ilagan; Remote; PHP 240,000 - 360,000; Full time

Job summary

vamasters, Inc. is seeking a Travel Concierge VA in a remote role to manage behind-the-scenes trip details after bookings. You will audit reservations, organize confirmations, and ensure documents are accurate. You’ll take ownership, learn fast, and maintain clear communication with advisors and clients.

The role emphasizes attention to detail, independent work, and the ability to handle multiple trips and deadlines simultaneously. Strong English writing and travel experience are valued.

Qualifications

• Experience in travel or reservation management or strong admin background.
• Able to audit bookings and verify trip components accurately.
• Willing to learn Travefy and VacationCRM quickly.

Responsibilities

• Audit new bookings to confirm every trip component is booked correctly.
• Keep confirmations and trip details organized in one place.
• Check dates, flights, hotels, and transfers match.
• Handle dining reservations and concierge requests.
• Prepare and finalize client travel documents in Travefy.
• Update reservation details in VacationCRM.
• Review supplier confirmations for discrepancies or changes.
• Close out open items before departure and support advisors.

Skills

Attention to detail

Ownership

Quick learner

Travel reservations experience

Travefy proficiency

VacationCRM proficiency

Excellent written English

Strong communication

Independent work style

Tools

Travefy

VacationCRM

Travel portals

Job description

Job Summary:

We're on a mission to find a Travel Concierge VA to take care of the behind-the-scenes details of our clients' trips once they're booked. You'll audit reservations, keep every confirmation and date in order, and make sure travel documents are accurate and complete. You'll shine here if you have a sharp eye for detail and take complete ownership of your work.

Key Responsibilities:

• Audit new bookings to confirm every component of the trip is booked correctly
• Keep confirmation numbers and trip details organized in one central place
• Check that dates, flights, hotels, and transfers all match up
• Handle dining reservations and other concierge-style requests
• Prepare and finalize client travel documents in Travefy
• Update and maintain reservation details in VacationCRM
• Go over supplier confirmations and flag any discrepancies or changes
• Close out open items so nothing is missed before departure
• Back our advisors with behind-the-scenes reservation management

Mandatory Skills:

• Exceptional attention to detail and a habit of double-checking
• Strong sense of ownership and accountability for completed work
• Quick learner who can read instructions and carry them out accurately
• Experience with travel or reservation management, or strong administrative experience
• Willingness to learn Travefy and VacationCRM quickly
• Excellent written English
• Responsible, sharp-eyed, and independent
• Strong communication skills

Preferred Skills:

• Experience with Travefy
• Experience with VacationCRM or similar travel CRM software
• Background in a travel agency or hospitality environment
• Experience handling high-value or luxury travel bookings
• Familiarity with supplier and tour operator portals
• Skilled at keeping several trips and deadlines running at once

Why Join Us:

This is a chance to join an established, high-performing team where your attention to detail is genuinely appreciated. You'll work closely with supportive advisors, own your work fully, and have room to grow into wider responsibilities over time.