Travel Account Specialist & CSR - Paid Training (Onsite)

Caldwell Communications Consultancy Philippines; Rizal; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Medical reimbursement

Government mandated benefits

Health Insurance

Job summary

A travel consultancy service is looking for a Travel Account Specialist to assist clients with all travel-related inquiries. This on-site position requires handling bookings, modifications, and providing accurate travel information. Ideal candidates should be high school graduates with at least one year of BPO experience, excellent English communication skills, customer focus, and problem-solving abilities. The role includes competitive compensation and extensive training on travel systems.

Qualifications

• At least 1 year of BPO experience required.
• Must have excellent English communication skills.
• Basic computer knowledge and multitasking ability essential.

Responsibilities

• Handle travel-related inquiries via phone, email, or chat.
• Assist clients with bookings, modifications, or cancellations.
• Provide accurate information on travel options and promotions.
• Record all interactions and maintain documentation.

Skills

Customer Service

Problem Solving

Attention to Detail

Technical Skills

Strong Work Ethic

Education

High School Graduate

College Preferred

Job description

A travel consultancy service is looking for a Travel Account Specialist to assist clients with all travel-related inquiries. This on-site position requires handling bookings, modifications, and providing accurate travel information. Ideal candidates should be high school graduates with at least one year of BPO experience, excellent English communication skills, customer focus, and problem-solving abilities. The role includes competitive compensation and extensive training on travel systems.