Travel Account Specialist (GDS) — On‑Site, Shifting Schedule

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment consultancy in the Philippines is looking for a Travel Account Specialist to manage travel-related customer inquiries and reservations using GDS tools. The ideal candidate should have at least 1 year of BPO experience in a travel account and be familiar with tools like Amadeus or Sabre. This role requires excellent customer service skills, and candidates must be willing to work on-site with a shifting schedule.

Qualifications

• At least 1 year of BPO experience in a travel account.
• Experience using GDS tools like Amadeus, Sabre, or Galileo.
• Willingness to work on-site and on a shifting schedule.

Responsibilities

• Handle travel-related customer inquiries.
• Book and reserve travel arrangements using GDS.
• Provide accurate information to customers.

Skills

Customer service

Problem-solving

Communication skills

Tools

GDS tools (Amadeus, Sabre, Galileo)

Job description

A recruitment consultancy in the Philippines is looking for a Travel Account Specialist to manage travel-related customer inquiries and reservations using GDS tools. The ideal candidate should have at least 1 year of BPO experience in a travel account and be familiar with tools like Amadeus or Sabre. This role requires excellent customer service skills, and candidates must be willing to work on-site with a shifting schedule.