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Job summary
A recruitment consultancy in the Philippines is looking for a Travel Account Specialist to manage travel-related customer inquiries and reservations using GDS tools. The ideal candidate should have at least 1 year of BPO experience in a travel account and be familiar with tools like Amadeus or Sabre. This role requires excellent customer service skills, and candidates must be willing to work on-site with a shifting schedule.
Qualifications
At least 1 year of BPO experience in a travel account.
Experience using GDS tools like Amadeus, Sabre, or Galileo.
Willingness to work on-site and on a shifting schedule.
Responsibilities
Handle travel-related customer inquiries.
Book and reserve travel arrangements using GDS.
Provide accurate information to customers.
Skills
Customer service
Problem-solving
Communication skills
Tools
GDS tools (Amadeus, Sabre, Galileo)
Job description
A recruitment consultancy in the Philippines is looking for a Travel Account Specialist to manage travel-related customer inquiries and reservations using GDS tools. The ideal candidate should have at least 1 year of BPO experience in a travel account and be familiar with tools like Amadeus or Sabre. This role requires excellent customer service skills, and candidates must be willing to work on-site with a shifting schedule.