Travel Account Chat Support - Onsite

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Health Insurance

Free Meals

Sleeping Quarters

Maternity & Paternity Leave

Vacation Leave

Job summary

A customer service firm is hiring for the role of a Call Center Agent for a Travel Account to provide chat support. This position is open to all high school graduates, with or without BPO experience. Responsibilities include handling customer inquiries and solving problems in a dynamic environment. The role comes with a competitive salary, paid training, and professional development opportunities. Work will be onsite at Cebu IT Park, making it essential for candidates to be customer-focused and adaptable to shifting schedules.

Qualifications

• Must be a high school or senior high school graduate.
• Basic computer skills required.
• Customer-focused and willing to work onsite.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information, resolve concerns, and deliver support.

Skills

English Language

Customer Service

Problem Solving

People Skills

Education

High School/Senior High School graduate

Job description

A customer service firm is hiring for the role of a Call Center Agent for a Travel Account to provide chat support. This position is open to all high school graduates, with or without BPO experience. Responsibilities include handling customer inquiries and solving problems in a dynamic environment. The role comes with a competitive salary, paid training, and professional development opportunities. Work will be onsite at Cebu IT Park, making it essential for candidates to be customer-focused and adaptable to shifting schedules.