Travel Consultant - CSR

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment consultancy in the Philippines is looking for a Travel Account Specialist to manage travel-related customer inquiries and reservations using GDS tools. The ideal candidate should have at least 1 year of BPO experience in a travel account and be familiar with tools like Amadeus or Sabre. This role requires excellent customer service skills, and candidates must be willing to work on-site with a shifting schedule.

Qualifications

• At least 1 year of BPO experience in a travel account.
• Experience using GDS tools like Amadeus, Sabre, or Galileo.
• Willingness to work on-site and on a shifting schedule.

Responsibilities

• Handle travel-related customer inquiries.
• Book and reserve travel arrangements using GDS.
• Provide accurate information to customers.

Skills

Customer service

Problem-solving

Communication skills

Tools

GDS tools (Amadeus, Sabre, Galileo)

Job description

Job Title: Travel Account Specialist (GDS)

Job Description: Handle travel‑related customer inquiries, bookings, and reservations using GDS tools. Provide accurate information and ensure excellent customer service.

Qualifications

• At least 1 year BPO experience (Travel Account)
• Experience with GDS tools (Amadeus, Sabre, or Galileo)
• Willing to work on‑site and on a shifting schedule

Education

• Not required

Employment Verification and Fraud Prevention

• Withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.