Travel Account Representative (B2B Experience)

HR Spectacles; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

A travel management company in Makati is looking for a Travel Product Manager to lead local programs, manage key client relationships, and optimize operations. The ideal candidate has a bachelor’s degree and 3-5 years of experience in travel product management, with strong skills in tourism route pricing and communication. Join us to enhance client satisfaction and grow the business.

Qualifications

• 3-5 years of experience in travel product management or related roles.
• Strong analytical skills, creativity, excellent communication, and teamwork.
• Expertise in tourism route pricing, resource procurement, route design, marketing, promotion, itinerary planning, and operation.
• Strong analytical skills, creativity, excellent communication, teamwork, and a passion for travel.

Responsibilities

• Lead the planning, implementation, and monitoring of local programs and projects.
• Act as the primary point of contact for assigned key clients.
• Coordinate with internal teams, suppliers, and partners.
• Track progress, budgets, and timelines ensuring client satisfaction.
• Identify opportunities to improve local operations and expand business with key accounts.
• Prepare reports on program outcomes and client feedback.
• Represent the company in local activities and events.

Skills

Tourism route pricing

Resource procurement

Route design

Marketing and promotion

Itinerary planning

Operations management

Operation

Education

Bachelor’s degree in Tourism Management, Business, or related field

Business or related field

Job description

Responsibilities

• Lead the planning, implementation, and monitoring of local programs and projects to ensure smooth execution.
• Act as the primary point of contact for assigned key clients, providing consistent communication and building long-term relationships.
• Coordinate with internal teams, suppliers, and partners to align program activities with client needs and company goals.
• Track progress, budgets, and timelines while also ensuring client satisfaction and addressing any concerns or escalations.
• Identify opportunities to improve local operations and expand business with key accounts through upselling or cross-selling.
• Prepare reports on program outcomes, client feedback, and overall performance for management review.
• Represent the company in local activities, meetings, and events that support both program goals and client partnerships.

Qualifications

• Educational Qualifications: Bachelor’s degree in Tourism Management, Business, or related field.
• Experience Level: 3-5 years of experience in travel product management or related roles.
• Skills and Competencies: Expertise in tourism route pricing, resource procurement, route design, marketing, promotion, itinerary planning, and operation.
• Qualities and Traits: Strong analytical skills, creativity, excellent communication, teamwork, and a passion for travel.