Travel Consultant

Biyaheko.com Corporation; Makati; On-site; PHP 334,800 - 502,200; Full time

Job summary

A travel agency in Makati is seeking a dedicated individual for a travel operations role. The candidate will be responsible for planning itineraries, coordinating logistics, and maintaining communication with passengers. Required qualifications include a Bachelor's degree and 3-5 years of experience in travel-related operations. A proactive approach, strong analytical skills, and excellent communication abilities are essential for success in this position.

Qualifications

• 3-5 years’ experience in local, inbound, domestic travel operations.
• Ability to work well under pressure.
• Strong communication skills in both verbal and written forms.

Responsibilities

• Plan itinerary and costing.
• Attend to incoming calls and emails.
• Arrange and coordinate logistics arrangements.
• Liaise and communicate with passengers.
• Provide administrative and operational support.
• Handle reservation for hotels and tours.

Skills

Customer driven

Proactive

Analytical skills

Excellent verbal communication

Excellent written communication

Education

Bachelor's/College degree

Job description

Responsibilities

• Plan itinerary and costing
• Attend to incoming calls and emails
• Arrange and coordinate logistics arrangement
• Liaise and communicate with passengers
• Provide administrative and operations supports
• Rotation weekends duties
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseenproblems and complaintsand determine eligibilityfor money returns
• Create and update electronic records of clients
• Maintain relationships with key persons
• Reach the revenue and profit targets
• Handle reservation for hotels, restaurants, tours, packages, etc
• Ad-hoc duties as assigned by HOD

Qualifications

• Candidate must possess at least Bachelor's/College degree
• At least 3-5 years’ experience in Local, Inbound, Domestic travel related operation gained from a travel agency
• Customer driven, proactive and can work well even under pressure
• Strong analytical skills
• Excellent verbal and written communication