Travel/Airline Account Staff

Gratitude Philippines; Cebu City; On-site; PHP 1,756,440 - 2,341,920; Full time

Job summary

A travel service provider is seeking an employee in Cebu City to manage relationships with travel and airline accounts. Responsibilities include assisting clients with bookings, providing customer support, and collaborating with teams to promote travel services. Candidates should have a bachelor’s degree and 1–3 years of experience in travel account management, with strong communication skills and proficiency in GDS systems. This position offers a chance to excel in a dynamic industry.

Qualifications

• 1–3 years of experience in travel or airline account management.
• Strong organizational skills to manage multiple accounts effectively.

Responsibilities

• Manage and maintain relationships with travel and airline accounts.
• Assist clients with booking and travel arrangements.
• Provide exceptional customer service throughout the travel process.
• Resolve issues related to travel arrangements.
• Collaborate with sales and marketing teams to promote services.

Skills

Proficiency in GDS systems

Strong communication skills

Detail-oriented

Problem-solving abilities

Customer-focused mindset

Education

Bachelor’s degree in a relevant field

Job description

Description

• Manage and maintain relationships with travel and airline accounts.
• Assist clients with booking and travel arrangements using GDS systems.
• Provide exceptional customer service and support throughout the travel process.
• Resolve any issues or discrepancies related to travel arrangements.
• Collaborate with sales and marketing teams to promote travel services.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in travel or airline account management.
• Skills and Competencies: Proficiency in GDS systems, strong communication skills, and knowledge of the travel industry.
• Qualities and Traits: Detail-oriented, excellent problem-solving abilities, and a customer-focused mindset.
• Responsibilities and Duties: Strong organizational skills to manage multiple accounts effectively.