Travel/Airline Account

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A travel management company in Quezon City is seeking a dedicated Account Manager to oversee travel and airline accounts. The successful candidate will ensure client satisfaction by providing tailored solutions based on their travel needs. Candidates should possess a Bachelor's degree in a relevant field and 1-3 years of experience in travel or airline account management. Proficiency in GDS, excellent communication, and strong customer service skills are essential. This role requires collaboration with various departments and ability to work under pressure.

Qualifications

• 1-3 years of experience in travel or airline account management.
• Ability to work effectively under pressure and manage multiple accounts.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Manage and oversee travel and airline accounts for client satisfaction.
• Communicate effectively with clients to provide tailored solutions.
• Utilize Global Distribution System (GDS) tools to manage reservations.
• Maintain up-to-date knowledge of industry trends and regulations.
• Collaborate with various departments for seamless service delivery.

Skills

Proficiency in GDS

Excellent communication skills

Strong customer service orientation

Education

Bachelor's degree in Business, Tourism, or related field

Job description

Description

• Manage and oversee travel and airline accounts to ensure client satisfaction and retention.
• Communicate effectively with clients to understand their travel needs and provide tailored solutions.
• Utilize Global Distribution System (GDS) tools to book and manage reservations efficiently.
• Maintain up-to-date knowledge of industry trends, airline policies, and travel regulations.
• Collaborate with various departments to ensure seamless service delivery and problem resolution.

Requirements

• Educational Qualifications: Bachelors degree in Business, Tourism, or related field.
• Experience Level: 1-3 years of experience in travel or airline account management.
• Skills and Competencies: Proficiency in GDS, excellent communication skills, and strong customer service orientation.
• Responsibilities and Duties: Ability to work effectively under pressure and manage multiple accounts simultaneously.
• Qualities and Traits: Strong analytical and problem-solving skills with attention to detail.