Travel Consultant

Cebu Friends Travel & Tours; Cebu City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A reputable travel agency in Cebu City seeks a skilled Travel Consultant to provide expert travel advice and customize packages for clients. The role involves managing client accounts, maintaining relationships, and assisting with bookings. Candidates should possess a Bachelor’s degree and 5–8 years of travel consulting experience, along with excellent English proficiency and strong problem-solving skills. This position offers a dynamic environment where you can promote travel deals and enhance client experiences.

Qualifications

• 5–8 years of experience in travel consulting or a related field.
• Team player with outstanding organizational and interpersonal skills.

Responsibilities

• Provide expert travel advice and tailor travel packages to clients' needs.
• Manage client accounts and maintain strong relationships through regular communication.
• Assist clients with all aspects of their travel, including bookings and itineraries.
• Stay updated on travel trends, destinations, and regulations.
• Promote travel deals and upsell additional services.

Skills

Excellent English language proficiency

Strong customer service skills

Effective problem-solving capabilities

Outstanding organizational skills

Interpersonal skills

Skilled in sales pitching and closure

Education

Bachelor’s degree in Tourism, Hospitality, Business or a related field

Job description

Description

• Provide expert travel advice and tailor travel packages to clients' needs.
• Manage client accounts and maintain strong relationships through regular communication.
• Assist clients with all aspects of their travel, including bookings, itineraries, and problem-resolution.
• Stay updated on travel trends, destinations, and regulations to provide accurate and timely information.
• Promote travel deals and upsell additional services to enhance the client experience.

Requirements

• Educational Qualifications: Bachelor’s degree in Tourism, Hospitality, Business or a related field.
• Experience Level: 5–8 years of experience in travel consulting or a related field.
• Skills and Competencies: Excellent English language proficiency, strong customer service skills, and effective problem‑solving capabilities.
• Qualities and Traits: Team player with outstanding organizational and interpersonal skills.
• Skills and Competencies: Proficient in account management and skilled in sales pitching and closure.