Travel Consultant

Internationalseo; Pasay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A travel solutions provider in Pasay seeks a dedicated Travel Account Specialist to manage travel-related inquiries and bookings. The ideal candidate should have at least 1 year of experience with GDS tools like Amadeus or Sabre and possess strong communication skills. Responsibilities include handling customer inquiries about flight bookings, using GDS for processing, and ensuring customer satisfaction during interactions.

Qualifications

• At least 1 year experience using GDS tools.
• Experience in a travel account or customer service environment.
• Strong verbal and written communication skills.

Responsibilities

• Handle customer inquiries related to flight bookings.
• Use GDS systems to process bookings and modifications.
• Ensure high levels of customer satisfaction.

Skills

GDS tools experience (Amadeus, Apollo, Sabre)

Customer service orientation

Good communication skills

Education

High School Graduate or at least 2 years college completed

Job description

Job Description

We are looking for a dedicated Travel Account Specialist to join our team. The ideal candidate will handle travel-related customer inquiries, assist with bookings, and provide excellent support to clients using Global Distribution Systems (GDS).

Qualifications

• High School Graduate (Old Curriculum), Senior High School Graduate, or Undergraduate (at least 2 years completed)
• At least 1 year experience using GDS tools such as Amadeus, Apollo, or Sabre
• With Travel account experience in a BPO or customer service environment
• Good communication skills (written and verbal)
• Strong customer service orientation
• Ability to manage travel bookings

Responsibilities

• Handle customer inquiries related to flight bookings, reservations, and travel services
• Use GDS systems to process bookings, modifications, and cancellations
• Provide accurate travel information and solutions to customers
• Ensure high levels of customer satisfaction during every interaction