Sales Representatives

AA POC Consultancy Corp.; Makati; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Performance-based bonuses

Commissions

Incentives

Job summary

AA POC Consultancy Corp. in Makati is seeking a passionate Sales Representative to help clients plan memorable travel experiences by recommending and selling tour packages, flights, hotel accommodations, cruises, and more.

You will handle inquiries, prepare quotations, close sales, and build lasting client relationships while consistently hitting targets. Whether experienced or a fresh graduate, if you enjoy helping people and have excellent communications skills, we offer attractive performance

Qualifications

• Bachelor's degree in Tourism, Hospitality Management, Business Administration, Marketing, or related field.
• Experience in travel sales or customer service is preferred, fresh graduates welcome.
• Knowledge of tour packages, flights, hotels, cruises, and travel products is advantageous.
• Strong knowledge of travel destinations and trends.

Responsibilities

• Respond promptly to customer inquiries through phone, email, chat, social media, and other channels.
• Recommend and sell domestic and international tour packages, flights, hotels, cruises, travel insurance, and other services.
• Prepare quotations, travel proposals, and customized itineraries based on customers' preferences and budget.
• Convert inquiries into bookings while achieving or exceeding sales targets.
• Build and maintain relationships to encourage repeat bookings and referrals.
• Process bookings accurately and ensure travel arrangements are completed efficiently.
• Coordinate with airlines, hotels, tour operators, suppliers, and internal teams for a seamless experience.
• Stay updated on destinations, promotions, visa requirements, and industry trends.
• Maintain accurate customer records and sales activities using CRM and other tools.
• Resolve customer concerns professionally with excellent service before, during, and after travel.

Skills

Excellent communication skills

Strong sales, negotiation, and service

Independent and team-oriented

Detail-oriented and organized

Education

Bachelor's degree in Tourism, Hospitality Management, Business Administration, Marketing, or related field

Tools

CRM systems

Online booking platforms

Microsoft Office

Job description

We're looking for a passionate, customer-focused, and results-driven Sales Representative to join our growing team. In this role, you'll help customers plan memorable travel experiences by recommending and selling tour packages, flights, hotel accommodations, cruises, and other travel-related services. You'll handle customer inquiries, prepare quotations, close sales, and build lasting client relationships while consistently achieving sales targets.

Whether you're an experienced travel sales professional or a fresh graduate eager to build a career in the travel industry, if you enjoy helping people, have excellent communication skills, and are motivated by achieving results, we'd love to hear from you. We reward outstanding performance with attractive performance-based bonuses, commissions, and incentives, giving you the opportunity to maximize your earnings while building a rewarding career in the travel industry.

Qualifications

• Bachelor's degree in Tourism, Hospitality Management, Business Administration, Marketing, or any related field.
• Experience in travel sales, customer service, telesales, or a similar sales role is an advantage, but fresh graduates are welcome to apply.
• Background in selling travel products such as tour packages, airline tickets, hotel accommodations, cruises, and other travel-related services is preferred.
• Knowledge of domestic and international travel destinations, travel products, and tourism trends is an advantage.
• Excellent verbal and written communication skills.
• Strong sales, negotiation, and customer service skills with the ability to build lasting client relationships.
• Proficient in Microsoft Office applications (Word, Excel, and Outlook), with the ability to effectively use CRM systems, online booking platforms, and digital communication tools.
• Highly organized, detail-oriented, and capable of managing multiple customer inquiries efficiently in a fast-paced environment.
• Self-motivated, goal-oriented, and driven to achieve or exceed sales targets.
• Willing to learn, adaptable, and eager to grow in the travel and tourism industry.

Key Responsibilities

• Respond promptly to customer inquiries through phone, email, chat, social media, and other communication channels.
• Recommend and sell domestic and international tour packages, flights, hotel accommodations, cruises, travel insurance, and other travel-related services.
• Prepare quotations, travel proposals, and customized itineraries based on customers' preferences and budget.
• Convert customer inquiries into confirmed bookings while consistently achieving or exceeding sales targets.
• Build and maintain strong relationships with clients to encourage repeat bookings and referrals.
• Process bookings accurately and ensure all travel arrangements are completed efficiently.
• Coordinate with airlines, hotels, tour operators, suppliers, and internal teams to ensure a seamless customer experience.
• Stay updated on travel destinations, promotions, visa requirements, and industry trends to provide reliable travel advice.
• Maintain accurate customer records and sales activities using CRM systems and other sales tools.
• Resolve customer concerns professionally while delivering exceptional customer service before, during, and after the travel experience.

Preferred Skills & Attributes

• Passion for travel, tourism, and creating exceptional customer experiences.
• Excellent interpersonal, presentation, and relationship-building skills.
• Strong problem-solving and objection-handling abilities.
• Positive attitude with a results-driven and customer-focused mindset.
• Ability to work independently and collaboratively within a team.
• Professional, dependable, and committed to delivering outstanding service.