Travel Account Associate - Paid Training - Open for HS Grad

Recruitify_HR; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Weekends off

Competitive salary and incentives

Paid training and onboarding

Career development opportunities

Friendly and professional environment

Job summary

Recruitify_HR is seeking an experienced Online Travel Assistant to support our travel account. You will handle bookings, changes, and inquiries, ensuring smooth customer experiences and accurate documentation.

The role requires at least 1 year of GDS experience and strong English communication. You will work onsite on a fixed weekday schedule, with weekends off and opportunities for career development.

Qualifications

• Minimum 1 year of experience using GDS (Amadeus, Sabre, Galileo or similar).
• High school graduate (K-12), college level, or graduate.
• Strong written and verbal English communication skills.
• Detail-oriented with good problem-solving abilities.
• Willing to work onsite on a fixed weekday schedule.

Responsibilities

• Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).
• Provide professional and accurate assistance via email, chat, or ticketing systems.
• Ensure high levels of customer satisfaction and compliance with service standards.
• Accurately update booking details and maintain proper documentation.
• Resolve customer concerns efficiently while adhering to travel policies and procedures.

Skills

English communication

Attention to detail

Problem solving

Onsite work

Education

High school graduate / college level

Tools

Amadeus

Sabre

Galileo

GDS platforms

Job description

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries.

Key Responsibilities

• Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).
• Provide professional and accurate assistance via email, chat, or ticketing systems.
• Ensure high levels of customer satisfaction and compliance with service standards.
• Accurately update booking details and maintain proper documentation.
• Resolve customer concerns efficiently while adhering to travel policies and procedures.

Qualifications

• At least 1 year of experience using GDS (Amadeus, Sabre, Galileo, or similar platforms).
• High school graduate (K-12), college level, or graduate.
• Strong written and verbal English communication skills.
• Detail-oriented with good problem-solving abilities.
• Willing to work onsite and on a fixed weekday schedule.

What We Offer

• Weekends off (Monday to Friday work schedule)
• Competitive salary and performance incentives
• Paid training and onboarding
• Career development opportunities
• Friendly and professional working environment