Travel Agent - Paid Training - Open for Highschool Grad

Recruitify_HR; Navotas; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Weekends off

Competitive salary

Paid training

Career development

Job summary

Recruitify_HR is seeking experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries, and requires using GDS tools such as Amadeus, Sabre, or Galileo.

On-site position with a fixed weekday schedule. You will handle bookings, changes, and inquiries via email, chat, or ticketing systems, while maintaining accuracy and high service standards.

Qualifications

• 1+ year of experience with GDS (Amadeus, Sabre, Galileo, or similar).

Responsibilities

• Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools.
• Provide professional assistance via email, chat, or ticketing systems.
• Ensure high levels of customer satisfaction and compliance with service standards.
• Accurately update booking details and maintain proper documentation.
• Resolve customer concerns while adhering to travel policies.

Job description

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries.

Key Responsibilities

• Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).
• Provide professional and accurate assistance via email, chat, or ticketing systems.
• Ensure high levels of customer satisfaction and compliance with service standards.
• Accurately update booking details and maintain proper documentation.
• Resolve customer concerns efficiently while adhering to travel policies and procedures.

Qualifications

• At least 1 year of experience using GDS (Amadeus, Sabre, Galileo, or similar platforms).
• High school graduate (K-12), college level, or graduate.
• Strong written and verbal English communication skills.
• Detail-oriented with good problem-solving abilities.
• Willing to work onsite and on a fixed weekday schedule.

What We Offer

• Weekends off (Monday to Friday work schedule)
• Competitive salary and performance incentives
• Paid training and onboarding
• Career development opportunities
• Friendly and professional working environment