CSR - Travel Account - Open for Highschool Graduates

Caldwell Communications; Quezon City; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

Paid Training

22 Paid Leave Credits

HMO Coverage

Government-Mandated Benefits

13th Month Pay

Career Growth Opportunities

Job summary

Caldwell Communications invites applications for a travel customer support role onsite in the Philippines. You will assist customers with flight bookings, changes, cancellations, and inquiries using Sabre, delivering friendly, accurate service.

Ideal candidates are high school graduates with at least 12 months of GDS experience, strong English communication, and the ability to work shifting schedules. This full-time role offers paid training, benefits, and career growth opportunities.

Qualifications

• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate.
• At least 12 months of GDS experience required.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle travel reservations and customer inquiries
• Process bookings, rebookings, and cancellations using Sabre
• Provide accurate travel information and support
• Resolve customer concerns professionally
• Maintain accurate documentation of customer interactions

Skills

English communication skills

Education

High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate

Tools

Sabre

Job description

Role Summary

Assist customers with flight bookings, itinerary changes, cancellations, and travel-related inquiries using GDS tools. Deliver excellent customer service while ensuring accurate and efficient travel support.

Role Summary

Assist customers with flight bookings, itinerary changes, cancellations, and travel-related inquiries using GDS tools. Deliver excellent customer service while ensuring accurate and efficient travel support.

What You’ll Get

• Paid Training
• 22 Paid Leave Credits
• HMO Coverage
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities

Qualifications

• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate

Experience With Sabre Preferred

• At least 12 months of GDS experience required
• Good English communication skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle travel reservations and customer inquiries
• Process bookings, rebookings, and cancellations using Sabre
• Provide accurate travel information and support
• Resolve customer concerns professionally
• Maintain accurate documentation of customer interactions

WORK SETUP

• Onsite
• Full-time
• Shifting Schedule