Training Support Associate

Satori Executive Training OPC; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based incentives

HMO coverage + 1 dependent free

Life insurance coverage

20 days paid leave per year

Paid year-end holiday break

Training and professional development

Job summary

Satori Executive Training OPC is seeking a proactive Training Support Coordinator to assist EOS Implementors/Trainers and manage the client journey from booking to post-session follow-up. The role is day shift with onsite support 2–3 times weekly in Quezon City and reporting to the Alabang office at least twice a month.

Responsibilities include coordinating sessions, setting appointments, providing client tools access, and handling CRM data and logistics.

Qualifications

• Bachelor's degree in Business, Management, or related field.
• 1+ year experience in events, onsite training support, vendor coordination, or related functions.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Workspace (Docs/Sheets/Slides).
• Ability to work independently and as part of a team.
• Must reside in Quezon City with easy access to SM North/Cubao/Ortigas.
• Must know how to drive and have access to a personal vehicle.

Responsibilities

• Coordinate with EOS Implementors/Trainers regularly.
• Set and manage training session bookings, confirmations, and rescheduling.
• Provide clients with access to Client Tools.
• Manage CRM data and generate reports.
• Oversee pre- and post-session client requirements.
• Provide onsite session support and logistics (setup, meals, parking, materials).
• Conduct annual client relationship activities (NPS surveys, endorsements, testimonials).
• Coordinate with vendors and suppliers.

Skills

Communication skills

Organizational skills

Team player

Driving ability

Independent worker

Education

Bachelor's degree in Business/Management

Tools

Google Workspace

Job description

Job Summary

The role will be responsible for supporting our EOS Implementors/Trainers and managing our client journey - from booking training sessions to keeping in touch with our clients after they have completed training programs with us. This is a day-shift role, with onsite training support required 2–3 times per week at venues in Quezon City. The remaining workdays will be offsite. The role also requires reporting to our Alabang office at least twice a month.

Key responsibilities

• Regular coordination with our EOS Implementors/Trainers

• Appointment setting — booking, confirming, and rescheduling executive training sessions

• Providing clients with access to Client Tools

• CRM data management and reporting

• Managing client pre- and post-session requirements

• Onsite session support, including room setup and pack-up, training materials, meals, parking tickets, and other logistics

• Annual client relationship activities, including NPS surveys, holiday gifts, endorsements, testimonials, and similar initiatives

• Vendor and supplier coordination

Job Qualifications

• Bachelor's degree in Business, Management, or a related field

• At least 1 year of related experience in events, onsite training support, vendor coordination, client coordination, or similar functions

• Strong written and verbal communication skills

• Excellent organizational skills and attention to detail

• Proficiency in Google Workspace (Google Docs, Sheets, and Slides)

• Ability to work independently and as part of a team

• Exudes positive energy and a warm, approachable presence

• Preferably with experience in process management and optimization

• Preferably with experience using a CRM

• Must be residing in Quezon City, preferably with easy access to venues around SM North, Cubao, and Ortigas

• Must know how to drive and have access to a personal vehicle when needed

Benefits

• Competitive salary package

• Performance-based incentives

• HMO coverage + 1 dependent free

• Life insurance coverage

• 20 days of paid leave per year, with encashable leave credits

• Paid year-end holiday break

• Training and professional development opportunities

About us

Satori Executive Training is a professional training and coaching company helping Southeast Asia's founder-led companies scale smarter through EOS, Profit First, Gallup, and proven systems.

Our core values are the set of timeless guiding principles that clarify how we are expected to show up and behave as members of the Company. Every employee needs to live and breathe these core values to be part of our team:

1. We Do the Right Thing — We act with honesty, integrity, and accountability, even when it’s difficult.

2. We Do What We Say — We are reliable and follow through on our commitments.

3. We Are Humbly Confident — We take ownership of challenges and focus on finding solutions.

4. We Grow or Die — We embrace continuous learning, improvement, and personal growth.

5. We Help First — We approach others with a mindset of service, generosity, and contribution