Training Support & Client Experience Coordinator

Satori Executive Training OPC; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based incentives

HMO coverage + 1 dependent free

Life insurance coverage

20 days paid leave per year

Paid year-end holiday break

Training and professional development

Job summary

Satori Executive Training OPC is seeking a proactive Training Support Coordinator to assist EOS Implementors/Trainers and manage the client journey from booking to post-session follow-up. The role is day shift with onsite support 2–3 times weekly in Quezon City and reporting to the Alabang office at least twice a month.

Responsibilities include coordinating sessions, setting appointments, providing client tools access, and handling CRM data and logistics.

Qualifications

• Bachelor's degree in Business, Management, or related field.
• 1+ year experience in events, onsite training support, vendor coordination, or related functions.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Workspace (Docs/Sheets/Slides).
• Ability to work independently and as part of a team.
• Must reside in Quezon City with easy access to SM North/Cubao/Ortigas.
• Must know how to drive and have access to a personal vehicle.

Responsibilities

• Coordinate with EOS Implementors/Trainers regularly.
• Set and manage training session bookings, confirmations, and rescheduling.
• Provide clients with access to Client Tools.
• Manage CRM data and generate reports.
• Oversee pre- and post-session client requirements.
• Provide onsite session support and logistics (setup, meals, parking, materials).
• Conduct annual client relationship activities (NPS surveys, endorsements, testimonials).
• Coordinate with vendors and suppliers.

Skills

Communication skills

Organizational skills

Team player

Driving ability

Independent worker

Education

Bachelor's degree in Business/Management

Tools

Google Workspace

Job description

Satori Executive Training OPC is seeking a proactive Training Support Coordinator to assist EOS Implementors/Trainers and manage the client journey from booking to post-session follow-up. The role is day shift with onsite support 2–3 times weekly in Quezon City and reporting to the Alabang office at least twice a month.

Responsibilities include coordinating sessions, setting appointments, providing client tools access, and handling CRM data and logistics.