Training Assistant (Quezon City)

Bioessence Group of Companies; Quezon City; On-site; PHP 301,000 - 424,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Learning programs

Collaborative environment

Career advancement

Mon-Fri workweek

Terms and conditions apply

Job summary

Bioessence Group of Companies in the Philippines seeks a Training Coordinator to support planning, delivery, and evaluation of sales training programs. You will assist onboarding, conduct product and customer service training, and help prepare materials and assessments for new and existing staff.

The role requires strong communication, presentation, and organizational skills, with willingness to travel between branches as needed.

Qualifications

• Bachelor’s degree in HR, business, marketing, sales, hospitality, or related field.
• At least 1 year of experience in sales, preferably with training or coaching.
• Sales experience in customer-facing industries is a plus.
• Strong communication and presentation skills are required.
• Good organizational and time-management abilities.

Responsibilities

• Assist in planning, organizing, and coordinating training programs for new and existing employees.
• Support onboarding and orientation of newly hired sales personnel.
• Assist trainers in product knowledge, sales techniques, customer service, and policy training.
• Prepare training materials, presentations, handouts, assessments, and learning resources.
• Coordinate training schedules, attendance, venues, and logistical needs.
• Monitor and document training attendance, progress, assessments, and completion.
• Assist in conducting product and service knowledge training for sales staff.
• Support role-playing, sales simulations, and practical training exercises.
• Assist in evaluating trainees’ performance during and after programs.
• Monitor application of learned techniques and customer service standards.
• Identify performance gaps and recommend training interventions.
• Maintain and organize training records and development files.

Skills

Strong communication

Presentation skills

Organizational skills

Time-management

Coordination skills

Interpersonal skills

Detail-oriented

Travel flexibility

Education

Bachelor’s degree in HR/Business/Admin/Marketing/Sales/Hospitality

Tools

Microsoft Office

Google Workspace

PowerPoint

Job description

Benefits

• Competitive compensation and benefits package

• Opportunities for professional growth and development

• Continuous learning and skills enhancement programs

• Collaborative and supportive work environment

• Career advancement opportunities

• Monday-Friday workweek

• Terms and conditions apply

Key Responsibilities

• Assist in planning, organizing, and coordinating training programs for new and existing employees.

• Support the onboarding and orientation of newly hired sales personnel.

• Assist trainers in conducting product knowledge, sales techniques, customer service, and company policy training.

• Prepare training materials, presentations, handouts, assessments, and other learning resources.

• Coordinate training schedules, attendance, venues, and other logistical requirements.

• Monitor and document employees’ training attendance, progress, assessment results, and completion.

• Assist in conducting product and service knowledge training to ensure sales staff are knowledgeable about the company’s products and services.

• Support role-playing activities, sales simulations, and other practical training exercises.

• Assist in evaluating trainees’ performance during and after training programs.

• Monitor the application of learned sales techniques and customer service standards in the workplace.

• Help identify common performance gaps and recommend appropriate training interventions.

• Maintain and organize training records, materials, and employee development files.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Marketing, Sales, Hospitality Management, or a related field.

• At least 1 year of experience in sales, preferably with experience in training, coaching, or employee development.

• Sales experience in retail, hospitality, restaurant, beauty, wellness, or other customer-facing industries is an advantage.

• Good understanding of sales processes, customer service, and selling techniques.

• Strong communication and presentation skills.

• Confident in speaking in front of groups and facilitating training activities.

• Good organizational and time-management skills.

• Proficient in Microsoft Office, Google Workspace, PowerPoint, or similar presentation tools.

• Strong interpersonal and coordination skills.

• Detail-oriented and able to maintain accurate training records.

• Willing to travel between branches or work locations when required.

• Flexible and able to work in a fast-paced environment.