Training & Development Lead - Onsite, Shifting Hours

J-K Network Services; Mandaluyong; On-site; PHP 502,200 - 558,000; Full time

Job summary

A leading BPO company is looking for an Assistant Training Manager. The ideal candidate will conduct training sessions for new hires and existing agents, manage training logistics, and ensure that training content is relevant and in line with industry standards. Candidates should have a Bachelor's degree and 2-3 years of experience in Training & Development. This role requires adaptability to a shifting schedule and is located in Mandaluyong.

Qualifications

• At least 2-3 years of experience in Training & Development or a similar role.
• Experience in a corporate or structured sales environment is preferred.
• Willingness to work on a shifting schedule.

Responsibilities

• Conduct training sessions for new hires and existing agents.
• Align training with business objectives and performance standards.
• Manage training schedules, logistics, and documentation.
• Ensure training content is relevant and client-specific.
• Assist in creating training materials and designing curricula.

Skills

Training & Development

Communication Skills

Organizational Skills

Education

Bachelor's degree in human resources, Education, Business, or a related field

Job description

A leading BPO company is looking for an Assistant Training Manager. The ideal candidate will conduct training sessions for new hires and existing agents, manage training logistics, and ensure that training content is relevant and in line with industry standards. Candidates should have a Bachelor's degree and 2-3 years of experience in Training & Development. This role requires adaptability to a shifting schedule and is located in Mandaluyong.