Assistant Training Manager (Php 50,000)

J-K Network Services; Mandaluyong; On-site; PHP 502,200 - 558,000; Full time

Job summary

A leading BPO company is looking for an Assistant Training Manager. The ideal candidate will conduct training sessions for new hires and existing agents, manage training logistics, and ensure that training content is relevant and in line with industry standards. Candidates should have a Bachelor's degree and 2-3 years of experience in Training & Development. This role requires adaptability to a shifting schedule and is located in Mandaluyong.

Qualifications

• At least 2-3 years of experience in Training & Development or a similar role.
• Experience in a corporate or structured sales environment is preferred.
• Willingness to work on a shifting schedule.

Responsibilities

• Conduct training sessions for new hires and existing agents.
• Align training with business objectives and performance standards.
• Manage training schedules, logistics, and documentation.
• Ensure training content is relevant and client-specific.
• Assist in creating training materials and designing curricula.

Skills

Training & Development

Communication Skills

Organizational Skills

Education

Bachelor's degree in human resources, Education, Business, or a related field

Job description

Company Profile

Since starting business in the Philippines in 1996, they have developed into the preferred choice for outsourcing contact centers offshore. They act as a strategic partner to the biggest businesses in the world across numerous industries.

Position: Assistant Training Manager

Company Industry: BPO Company

Work Location: Mandaluyong

Work Schedule: Shifting Schedule

Salary: Php 45,000 - Php 50,000 (Negotiable)

Work Set Up: Work Onsite

Job Requirements

• Bachelor's degree in human resources, Education, Business, or a related field
• With at least 2 - 3 years of experience in Training & Development, Learning & Development, or a similar role
• Experience in corporate or structured sales environment is an advantage.
• Amendable to work in Shifting Schedule.
• Amendable to work as soon as possible.

look for Ms. Bianca

Job Responsibilities

• Conducts training sessions for new hires and existing agents, using varied methods (classroom, workshops, online).
• Works with Operations, Quality Assurance (QA), and HR to align training with business objectives and performance standards.
• Manages training schedules, logistics, documentation, and reporting.
• Ensures training content is current, relevant, and aligned with industry standards and client-specific requirements.
• Assists in creating training materials (manuals, presentations, e-learning modules) and designing curricula for various skill levels.

Recruitment Process: (FACE TO FACE/ONLINE INTERVIEW)

• Initial Interview
• Final Interview
• Job Offer