Senior Training & Development Specialist

transcosmos Asia Philippines Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A global outsourcing solution provider in Metro Manila is looking for a Training Specialist. This role involves conducting training sessions for new hires, assessing training needs, and developing tailored training programs. Candidates should have a Bachelor’s degree in a relevant field and at least one year of experience in training or teaching. Proficiency in training software and understanding of adult learning principles is crucial. The position requires onsite work in Ortigas, Pasig City, and adaptability for shifting schedules.

Qualifications

• At least 1 year relevant experience.
• Has background in voice and non‑voice account.
• In-depth understanding of adult learning principles and training methodologies.
• Training certifications (e.g., 'CPLP', Train‑the‑Trainer).

Responsibilities

• Conduct product, upskills, and language training to new hires.
• Assess training needs and develop training programs.
• Facilitate learning through various delivery methods.
• Provide post‑training support and coaching.
• Create training modules specific to the account.

Skills

Excellent computer skills with MS Office

Proficiency in Learning Management Systems

Content/Knowledge Management familiarity

Knowledge in assessing training needs

Hands-on experience with instructional design

Education

Bachelor’s Degree in Engineering, Sciences, Computer Science, IT or relevant course

Job description

A global outsourcing solution provider in Metro Manila is looking for a Training Specialist. This role involves conducting training sessions for new hires, assessing training needs, and developing tailored training programs. Candidates should have a Bachelor’s degree in a relevant field and at least one year of experience in training or teaching. Proficiency in training software and understanding of adult learning principles is crucial. The position requires onsite work in Ortigas, Pasig City, and adaptability for shifting schedules.