A leading recruitment firm in the Philippines seeks a Training Manager to develop and deliver training programs for the travel industry, specifically handling Expedia accounts. The ideal candidate has at least 6 months of experience in a similar role and a background in BPO. Responsibilities include creating training materials and monitoring effectiveness. This position requires a hands-on approach to coaching and implementing training strategies to support operational goals.
Qualifications
Minimum of 6 months relevant experience as a Training Manager.
Strong background in the travel industry, preferably with Expedia.
Experience with IGT, WNS, or Foundever is highly preferred.
Responsibilities
Develop training curriculum and materials.
Deliver training and monitor its effectiveness.
Coach, mentor and train others in training specialties.
Skills
Training curriculum development
Experience in the travel industry
Coaching and mentoring
BPO experience
Job description
A leading recruitment firm in the Philippines seeks a Training Manager to develop and deliver training programs for the travel industry, specifically handling Expedia accounts. The ideal candidate has at least 6 months of experience in a similar role and a background in BPO. Responsibilities include creating training materials and monitoring effectiveness. This position requires a hands-on approach to coaching and implementing training strategies to support operational goals.