Banking Training Lead — BFSI Performance & Growth

TASQ Staffing Solutions; Makati; On-site; PHP 446,400 - 558,000; Full time

Job summary

A recruitment agency is seeking an Assistant Training Manager in Makati, Philippines. The ideal candidate has at least 2 to 3 years of BPO experience, strong communication skills, and a Bachelor's degree. Responsibilities include identifying training needs, monitoring program effectiveness, and aligning training with business goals. Advanced Microsoft Office skills are essential. This is an onsite position with a graveyard shift.

Qualifications

• At least 2 to 3 years of BPO experience as an Assistant Training Manager or equivalent in the Banking Domain.
• C1 and above language profile.
• Strong understanding of adult learning principles and various training methodologies.

Responsibilities

• Expertise in identifying training needs through various methods.
• Ability to monitor and evaluate the effectiveness of training programs, measure ROI.
• Understanding of how training impacts quality and performance metrics.

Skills

Strong verbal and written communication skills

Stakeholder management

Coaching and mentoring

Education

Graduate of a Bachelors Degree

Tools

Microsoft Office (Excel, PowerPoint)

Job description

A recruitment agency is seeking an Assistant Training Manager in Makati, Philippines. The ideal candidate has at least 2 to 3 years of BPO experience, strong communication skills, and a Bachelor's degree. Responsibilities include identifying training needs, monitoring program effectiveness, and aligning training with business goals. Advanced Microsoft Office skills are essential. This is an onsite position with a graveyard shift.