Top Call Centers hiring for Customer Service Associate.

Recruitify_HR; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A prominent recruitment agency in Metro Manila seeks a Customer Service Associate to assist customers with inquiries and provide solutions. The ideal candidate must have 3-5 years of experience in customer service and possess excellent communication skills. Responsibilities include maintaining customer interaction records and working collaboratively to enhance service quality. This full-time position offers competitive benefits including performance bonuses and annual trips.

Qualifications

• 3-5 years of experience in customer service or related field.
• Strong problem-solving abilities and customer-centric mindset.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Assist customers with inquiries regarding products and services.
• Provide timely and accurate information to resolve customer issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service.
• Meet performance metrics, including call handling time.

Skills

Excellent communication skills

Interpersonal skills

Strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

Top Call Centers hiring for Customer Service Associate.

On-site - Pasay | 3-5 Years Experience | High/Senior High School | Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with inquiries regarding products and services.
• Provide timely and accurate information to resolve customer issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service and address challenging situations.
• Meet performance metrics, including call handling time and customer satisfaction ratings.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3-5 years of experience in customer service or related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Strong problem-solving abilities and customer-centric mindset.
• Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.

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