Customer Service Associate Hiring for Top Bpo's.

Recruitify_HR; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is seeking a Customer Service Associate to provide exceptional support via phone, email, and chat. This role requires a Bachelor's degree and 1-3 years of customer service experience. The ideal candidate will possess excellent communication skills and strong problem-solving abilities, thriving in a fast-paced environment. Perks include performance bonuses and health insurance. Join our team in Pasay to make a positive impact on customer satisfaction.

Qualifications

• 1–3 years of experience in customer service.
• Must be able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with team members to improve overall customer satisfaction.
• Identify and escalate complex issues to the appropriate department for resolution.

Skills

Excellent communication skills

Interpersonal skills

Proficient in customer service software

Strong problem-solving abilities

Customer-centric attitude

Education

Bachelor’s degree in a relevant field

Job description

Customer Service Associate Hiring for Top Bpo's.

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with team members to improve overall customer satisfaction.
• Identify and escalate complex issues to the appropriate department for resolution.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 1–3 years of experience in customer service
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficient in using customer service software and tools
• Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude
• Working Conditions: Must be able to work in a fast-paced environment

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