Top Call Centers hiring for Customer Service Associate.

Gratitude Jobs Ahead Hr Inc; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading hiring platform in the Metro Manila area is seeking a Customer Service Associate to deliver exceptional service and support to clients. Candidates should possess at least a High School Diploma and have 1-3 years of experience in customer service. The role requires strong communication and interpersonal skills, with the ability to handle multiple tasks effectively. Employees will enjoy a range of benefits, including performance bonuses and health insurance, and must be available for flexible shifts, including evenings and weekends.

Qualifications

• 1-3 years of experience in customer service or related field.
• Ability to resolve customer inquiries and issues in a timely manner.
• Must be flexible for shifts, including evenings and weekends.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Document customer interactions and maintain detailed records.
• Collaborate with team members to enhance service delivery.

Skills

Strong communication skills

Interpersonal skills

Ability to handle multiple tasks

Customer-focused approach

Education

High School Diploma or equivalent

Job description

Top Call Centers hiring for Customer Service Associate.

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

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Description

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and issues in a timely manner.
• Assist with product information and troubleshooting.
• Document customer interactions and maintain detailed records.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1-3 years in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks and maintain composure under pressure.
• Qualities and Traits: Empathetic, patient, and customer-focused.
• Working Conditions: Must be flexible for shifts, including evenings and weekends.

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