Call Center Associates. Salary upto 30K.

Recruitify_HR; Pasay; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Health Insurance (HMO)

Job summary

A leading recruitment firm in the Philippines is seeking Call Center Associates to provide exceptional customer service. The role requires a High School Diploma or equivalent, with 5-10 years of experience. Candidates must possess excellent communication and problem-solving skills to effectively assist customers and resolve issues. This full-time position is on-site in Pasay and offers a competitive salary of up to 30K, along with various benefits like performance bonuses and health insurance.

Qualifications

• Must have 5-10 years of experience in a similar role.
• Excellent communication and problem-solving skills are essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer inbound calls and assist customers with inquiries.
• Document customer interactions and process orders efficiently.
• Resolve complaints to improve customer satisfaction.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Ability to handle multiple tasks

Education

High School Diploma or equivalent

Job description

Call Center Associates. Salary upto 30K.

On-site - Pasay 5-10 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Answer inbound calls and assist customers with inquiries and issues.
• Provide accurate information regarding products and services.
• Document customer interactions and process orders efficiently.
• Resolve complaints and offer solutions to improve customer satisfaction.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 5–10 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and work under pressure
• Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset
• Working Conditions: Pleasant office environment with potential for overtime