Tenant Relations Officer

Robinsons Land Corporation; Tuguegarao; On-site; PHP 180,000 - 360,000; Full time

Job summary

Robinsons Land Corporation in Tuguegarao is seeking a Tenant Relations Officer to ensure tenants comply with lease terms and MOA, monitor pre-opening requirements, and manage space turnover at lease end.

The role requires a 3+ years background in tenant relations or mall operations, a 5-day work week, and strong relationship-building with tenants to support sales and profitability.

Qualifications

• Bachelor’s degree in Commerce, Marketing, Business Management or related field.
• Minimum 3 years in tenant relations or related roles; mall operations preferred.
• Schedule: 5-day work week; rest day negotiable.

Responsibilities

• Ensure tenants comply with lease terms, MOA, and house rules.
• Monitor construction progress and pre-opening requirements; ensure tenants open on time.
• Oversee turnover of space and release of security deposits at lease end.
• Maintain good relations with tenants to support sales, profitability, and sustainability.

Education

Bachelor’s degree in Commerce

Job description

3 - 4 Years

Regular

Job Description

The Tenant Relations Officer is responsible for ensuring all tenants comply with the lease terms, memorandum of agreement and house rules and regulations defined by the company.

The Tenant Relations Officer is in charge of the monitoring of construction progress and all pre-opening requirements and ensures that the tenants open their stores on time.

The Tenant Relations Officer ensures the smooth egress and proper turnover of the space back to the company at the end of the lease term/contract. This also includes the routing of the tenants’ final accountability and releasing of security deposit and refunds.

The Tenant Relations Officer shall establish and maintain good relations with all tenants and help them ensure sales, profitability, and sustainability of their business during their lease contract with the company.

Qualifications:

• Bachelor’s Degree in Commerce, Marketing, Business Management and other related or relevant technical course
• At least 3 years working experience in tenant relations, client management, customer service or equivalent; preferably with expertise in mall management, operations or maintenance
• Schedule: 5-day work week; rest day to be discussed.

Job Snapshot

Updated Date

20-10-2026

Job ID

J_6141

Department

RPTuguegarao-Mall Operations