Tenant Relations & Mall Operations Lead

JG Summit Holdings, Inc.; Quezon City; On-site; PHP 480,000 - 720,000; Full time

Job summary

JG Summit Holdings, Inc. seeks a Tenant Relations Manager at Robinsons Magnolia in Quezon City, Philippines. The role oversees tenant compliance with leases, MOAs, and house rules, while coordinating pre-opening activities and timely store openings.

The successful candidate will monitor construction progress, manage end-of-lease turnover, and foster strong tenant relations to support sales and sustainability throughout the lease period.

Qualifications

• Bachelor’s Degree in Commerce, Marketing, Business Management or related field.
• At least 3 years experience in tenant relations, client management or customer service; mall management/ops experience preferred.
• Location: Robinsons Magnolia; Schedule: 5-day work week; rest day to be discussed.

Responsibilities

• Ensure tenants comply with lease terms, MOA and house rules defined by the company.
• Monitor construction progress and pre-opening requirements; ensure tenants open stores on time.
• Ensure smooth egress and turnover of space back to the company at lease end, including security deposits and refunds.
• Establish and maintain good relations with tenants to support sales and profitability during lease term.

Skills

Tenant relations

Client management

Customer service

Education

Bachelor’s Degree in Commerce/Marketing/Business Management

Job description

JG Summit Holdings, Inc. seeks a Tenant Relations Manager at Robinsons Magnolia in Quezon City, Philippines. The role oversees tenant compliance with leases, MOAs, and house rules, while coordinating pre-opening activities and timely store openings.

The successful candidate will monitor construction progress, manage end-of-lease turnover, and foster strong tenant relations to support sales and sustainability throughout the lease period.