Tenant Relations & Leasing Operations Manager

Robinsons Land Corporation; Tangob; On-site; PHP 250,000 - 450,000; Full time

Job summary

Robinsons Land Corporation is seeking a Tenant Relations Officer for Robinsons Lipa to ensure lease compliance, support tenants with pre-opening requirements, and drive sales alongside long-term profitability.

The role emphasizes building strong tenant relationships, coordinating turnover processes at lease end, and enforcing house rules consistent with mall standards and operational excellence.

Qualifications

• Bachelor’s degree in commerce, marketing, business management, or a related field.
• Minimum 3 years in tenant relations, client management, or customer service, preferably in mall/retail.

Responsibilities

• Ensure tenant compliance with lease agreements, MOAs, and house rules.
• Oversee construction progress and pre-opening requirements for timely tenant openings.
• Facilitate egress and turnover at lease end, including security deposits and refunds.
• Build and maintain positive tenant relationships to support sales and long-term viability.

Skills

Tenant relations

Client management

Customer service

Education

Bachelor’s Degree in Commerce/Marketing/Business Management

Job description

Robinsons Land Corporation is seeking a Tenant Relations Officer for Robinsons Lipa to ensure lease compliance, support tenants with pre-opening requirements, and drive sales alongside long-term profitability.

The role emphasizes building strong tenant relationships, coordinating turnover processes at lease end, and enforcing house rules consistent with mall standards and operational excellence.