Tenant Relations Manager - Galleria Cebu

JG Summit Holdings, Inc.; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

The Tenant Relations Manager role at Galleria Cebu involves ensuring tenant compliance with leases, memoranda of agreement, and house rules, while overseeing construction progress and pre-opening requirements to guarantee timely openings.

You will build positive relationships with tenants to support sales, profitability, and long-term sustainability throughout the lease term. A Bachelor’s degree and 3+ years in tenant relations or mall operations are required.

Qualifications

• Bachelor’s Degree in Commerce, Marketing, Business Management, or related field.
• At least 3 years of experience in tenant relations, client management, customer service, or mall operations.

Responsibilities

• Ensure tenant compliance with leases, MOA, and house rules.
• Oversee construction progress and pre-opening requirements to ensure timely store openings.
• Manage end-of-lease turnover including security deposits and final accounts.
• Build and maintain positive relationships with tenants to support sales and profitability.

Skills

Tenant relations

Client management

Customer service

Mall management

Education

Bachelor’s degree in Commerce, Marketing or related field

Job description

Tenant Relations Manager - Galleria Cebu ROBINSONS GALLERIA CEBU, Cebu City, Central Visayas, Philippines 3 - 5 Years Probationary

Job Description

The Tenant Relations Manager is responsible for ensuring tenant compliance with lease agreements, memoranda of agreement, and the company’s house rules and regulations.

They oversee construction progress and pre-opening requirements to guarantee that tenants are able to open their stores on schedule.

At the end of the lease term, the Tenant Relations Manager facilitates a smooth egress and proper turnover of the leased space back to the company, including the routing of final accountabilities and the release of security deposits or refunds.

The Tenant Relations Manager also builds and maintains positive relationships with tenants, supporting them in achieving sales, profitability, and long‑term business sustainability throughout their lease period.

Qualifications:

Bachelor’s Degree in Commerce, Marketing, Business Management, and other related or relevant technical course

At least 3 years of working experience in tenant relations, client management, customer service, or equivalent; preferably with expertise in mall management, operations, or maintenance

Location:

Robinsons Galleria Cebu

Job Snapshot

Updated Date

09-09-2026

Job ID

J_6910

Department

Maxilom-Mall Operations

Location