Telemarketer

Xerosoft INC; Taytay; On-site; PHP 201,000 - 357,000; Full time

Job summary

Xerosoft INC is seeking a Telemarketer to join our sales team on a full-time basis in Taytay, Rizal. You will drive outbound calling, present our products, and convert leads into business opportunities to support revenue growth.

The role emphasizes following scripts, meeting targets, and collaborating with the sales team to schedule appointments and capture customer insights for product improvements.

Qualifications

• Proven experience in telemarketing, outbound sales, or a similar customer-facing role.
• Excellent verbal communication with a clear, professional speaking voice.
• Strong listening skills to assess customer needs quickly.
• Resilience and ability to handle rejection positively.
• Proficiency in using CRM systems and sales tools.
• Ability to work independently while meeting targets.

Responsibilities

• Make outbound calls to prospective customers using provided contact lists.
• Deliver engaging product presentations tailored to prospect needs.
• Qualify leads by asking targeted questions.
• Document customer interactions in CRM.
• Handle objections and overcome sales barriers.
• Meet or exceed call targets and quotas.
• Schedule appointments for the sales team.
• Provide feedback on customer responses and trends.
• Maintain records of calls and conversions.

Skills

Outbound calls

CRM proficiency

Communication skills

Resilience

Independent work

Target driven

Tools

CRM software

Job description

About the role

We're seeking a Telemarketer to join our dynamic sales team on a full-time basis in Taytay, Rizal. In this role, you will be at the forefront of our customer acquisition strategy, leveraging outbound calling techniques to engage potential clients and drive sales growth. As a Telemarketer, you will be responsible for initiating contact with prospects, presenting our products or services compellingly, and converting leads into valuable business opportunities. This position is pivotal to our sales operations and directly contributes to our company revenue targets and market expansion.

Key responsibilities

• Making outbound calls to prospective customers using provided contact lists and customer databases

• Delivering engaging product or service presentations tailored to individual prospect needs and interests

• Qualifying leads by asking targeted questions to identify decision-makers and gather relevant information

• Documenting all customer interactions, call outcomes, and follow-up actions in the customer relationship management (CRM) system

• Handling customer objections professionally and employing persuasive techniques to overcome sales barriers

• Meeting or exceeding daily, weekly, and monthly call targets and sales quotas

• Following company scripts and sales protocols whilst maintaining a natural, conversational tone

• Scheduling appointments or consultations for the sales team when prospects express interest

• Providing feedback to management regarding customer responses, market trends, and potential product improvements

• Maintaining accurate records of calls made, conversion rates, and customer feedback

What we're looking for

• Proven experience in telemarketing, outbound sales, or a similar customer-facing sales role

• Excellent verbal communication skills with a clear, professional speaking voice and ability to engage customers effectively

• Strong listening skills and the ability to quickly assess customer needs and concerns

• Resilience and ability to handle rejection positively whilst remaining motivated and focused

• Proficiency in using CRM systems and other sales tools or willingness to learn new software quickly

• Ability to work independently whilst meeting strict performance metrics and targets

• A results-oriented mindset with a demonstrable track record of achieving or exceeding sales targets

• Excellent organisational skills with the ability to manage multiple customer interactions throughout the day

• Strong problem-solving abilities and creative thinking when addressing customer objections

• Reliability and punctuality, with the ability to work assigned shifts consistently

• Preferred: experience in B2B or B2C sales environments and familiarity with the software, technology, or professional services industry

What we offer

Our company is committed to supporting our employees' professional growth and personal wellbeing. We offer competitive remuneration including base salary plus performance-based incentives and commission opportunities. Our workplace culture emphasises continuous learning, and we provide ongoing training and development programmes to help you enhance your sales skills and product knowledge. We foster a collaborative team environment where your contributions are recognised and valued. Additional benefits include flexible scheduling options where possible, health and wellness initiatives, and opportunities for career progression within our sales organisation. We believe in creating a supportive workplace where employees can thrive both professionally and personally.

About us

A forward-thinking organisation dedicated to delivering innovative solutions to our customers. We are committed to excellence, integrity, and customer satisfaction in everything we do. Our dynamic team is passionate about building lasting relationships with clients and driving sustainable business growth. As we continue to expand our market presence, we seek talented individuals who share our commitment to quality service delivery and who are motivated by the opportunity to make a meaningful impact on our organisation's success. Xerosoft INC values innovation, teamwork, and a culture of continuous improvement where every team member contributes to our collective vision.