Telesales Representative

Microgenesis Business Systems; Mandaluyong; Hybrid; PHP 212,040 - 245,520; Full time

Benefits offered by this job

Company Christmas gift

Health insurance

Life insurance

Paid training

Work from home opportunities

Job summary

A leading business solutions provider in Mandaluyong is seeking a Telesales Representative to drive sales revenue through effective outbound calls and manage customer relationships. The ideal candidate should have telemarketing experience, strong communication skills, and the ability to navigate challenges. This full-time role offers a competitive salary and benefits such as health and life insurance, promotions, and opportunities for remote work.

Qualifications

• Telemarketer: 1 year experience preferred.
• English language skills preferred.
• Ability to adapt to changes.

Responsibilities

• Drive sales revenue through outbound calling.
• Gather and document customer information via CRM.
• Handle customer complaints and collaborate internally.
• Meet target quotas on a regular basis.

Skills

Good verbal and written communication skills

Negotiation

Ability to build rapport

Ability to handle rejection

Ability to learn about products

Fast learner

Approachable and friendly

Job description

Overview

A Telesales Representative drives sales revenue through effective outbound calling and customer relationship management. They also generate sales and foster customer loyalty by closing deals and building rapport over the phone.

Responsibilities

• Initiating and pre-qualifying prospects over the phone covering New, Dormant, and Selected Existing Accounts, focusing on the following Business Units (BU): Commercial Software Services & Training, IT Security (Sophos), Volume Sales, Devices & Rentals.
• Use the SPIN Selling technique to understand customer requirements further and close the sale.
• Gathering and documenting customer information, payment methods, purchases, and responses to products & after-sales service via CRM.
• Keep up to date on all products and inform customers of new products/solutions offered by the identified business unit.
• Answering customers' questions on products/solutions/services offer.
• Handle customer complaints and collaborate with the internal department to fulfill client needs.
• Meeting target quotas, weekly, monthly, quarterly, and annually.
• Create and update activity reports covering the number of calls, leads, customers, sales, and other pertinent information that are essential in monitoring sales progress.

Job details

• Job Type: Full-time
• Pay: Php19,000.00 - Php22,000.00 per month
• Benefits:
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to a permanent employee
• Work from home
• Schedule: Day shift
• Monday to Friday
• Supplemental Pay:
• 13th-month salary
• Commission pay
• Performance bonus

Qualifications

• Experience:
• Telemarketer: 1 year (Preferred)
• Language:
• English (Preferred)
• Good verbal and written communication skills.
• Ability to learn about products and services and describe/explain them to prospects.
• Cool-tempered and able to handle rejection.
• Negotiation
• Ability to build rapport and collaborate with others within the company and externally.
• Ability to address certain issues and seek resolution.
• Fast learner and can adapt to changes.
• Can manage accounts with less supervision.
• Approachable and friendly