Outbound Telesales Specialist (B2B)

MicroSourcing; Quezon City; On-site; PHP 336,000 - 528,000; Full time

Benefits offered by this job

Above-market compensation

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative environment

Flexible work arrangements

Career growth opportunities

Job summary

MicroSourcing in Eastwood, Quezon City is seeking an Onsite Outbound Telesales Specialist (B2B). You will acquire new business through outbound calls, present solutions, and drive targets while maintaining professional phone etiquette.

The role requires MS Office proficiency, Excel skills, and familiarity with Zoho CRM. You will collaborate with the team to maximize sales and deliver exceptional service in a shifting schedule environment.

Qualifications

• Proficient in MS Office Suite.
• Intermediate Excel skills.
• Knowledge of Zoho CRM (beneficial).
• Excellent written and verbal communication with attention to detail.
• Strong interpersonal, organizational and time management skills.
• Ability to meet daily call targets / acquisition targets.
• Ability to handle difficult calls and escalate when needed.

Responsibilities

• Outbound sales calls to designated areas and industries.
• Support and capitalize on new-site openings through outbound calls.
• Send presentations to customers.
• Meet or exceed sales targets and KPIs.
• Meet call objective targets for outbound calls.
• Log and manage Sales Prospects in the CRM.

Skills

Outbound calls

Communication

Time management

Interpersonal skills

Email/phone etiquette

Tools

Zoho CRM

Job description

Position:

Outbound Telesales Specialist (B2B)

Location:

Eastwood, Quezon City

Work setup & shift:

Onsite | Shifting Schedule

Benefits:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Maintain a balance between work and life with flexible work arrangements.
• Career Growth: Access opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Role Overview:

You will be responsible for acquiring new business through outbound calling to both supplied and self-initiated sources and providing professional solution based sales to all potential customers. This position demands that all customer conversations are handled with a professional phone manner with a focus being to provide exceptional service at all times.

Key Responsibilities:

• Outbound sales calls to designated geographical areas and industries.
• Outbound sales calls to support and capitalise on new-site openings.
• Sending presentations for customers.
• Meeting or exceeding sales targets and KPI's consistently.
• Meeting all call objective targets set in relation to outbound calls.
• Logging and management of all Sales Prospects into the CRM database at the point of contact.
• Working closely with the Telesales Manager and Credit & Customer Service Manager to maximise sales outcomes.
• Other duties as required.

Non-negotiables:

• Computer literate - Proficient in MS Office Suite.
• Intermediate Excel Skills.
• Knowledge of ZOHO CRM (beneficial).
• Excellent written and verbal communication skills, and high attention to detail.
• Strong interpersonal, organisational and time management skills.
• Ability to meet daily call target / acquisition targets.
• Ability to deal with difficult calls and elevate where appropriate.

Preferred Skills/Expertise:

• Excellent written and verbal communication skills, and high attention to detail.
• Strong interpersonal, organisational, and time management skills.
• Ability to meet daily call target/acquisition targets.
• Ability to deal with difficult calls and elevate where appropriate.

About MicroSourcing:

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU:

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!