Telecom Store Specialist — Elevate Customer Experience

DITO Telecommunity Corporation; Manila; On-site; PHP 201,000 - 268,000; Part time

Job summary

DITO Telecommunity Corporation is seeking a Store Specialist in Manila City, Metro Manila. This on-site role focuses on delivering excellent customer experiences while promoting DITO's telecom products and services at the point of sale.

You will greet customers, explain plans, hit sales targets, process transactions, and maintain product knowledge. The role requires flexibility to work weekends/holidays and strong communication skills.

Qualifications

• Retail or sales experience required.
• Strong communication and interpersonal skills.
• Sales-focused with a track record of meeting targets.
• Ability to learn and retain product information quickly.
• Proficient with POS systems and basic computer skills.
• Excellent organizational and time management abilities.
• Friendly, professional demeanor and positive attitude.
• Flexible to work retail hours including weekends and public holidays.

Responsibilities

• Greet, assist, and attend to customer needs with professionalism.
• Demonstrate and explain DITO's products, services, and plans.
• Achieve and exceed individual and team sales targets.
• Process customer transactions accurately using POS systems and handle payments.
• Maintain in-depth product knowledge and stay current with offerings and pricing.
• Address customer queries and escalate complex issues when needed.
• Maintain a clean, organized retail environment and stock displays.
• Support promotional activities to increase brand awareness and engagement.
• Collaborate with team to achieve store goals.

Skills

Retail experience

Customer service

Sales targets

Product knowledge

POS proficiency

Organizational skills

Numeracy

Interpersonal skills

Tools

Point-of-sale systems

Basic computer skills

Job description

DITO Telecommunity Corporation is seeking a Store Specialist in Manila City, Metro Manila. This on-site role focuses on delivering excellent customer experiences while promoting DITO's telecom products and services at the point of sale.

You will greet customers, explain plans, hit sales targets, process transactions, and maintain product knowledge. The role requires flexibility to work weekends/holidays and strong communication skills.