Store Specialist

DITO Telecommunity Corporation; Makati; Presencial; PHP 268 000 - 312 000; Tempo integral

Resumo da oferta

DITO Telecommunity Corporation in Makati City, Metro Manila is seeking a Store Specialist on a contract basis to drive in-store retail operations and deliver exceptional customer experiences. You will greet customers, demonstrate products, process POS transactions, and keep the store polished and compliant with policies.

Join a team focused on service excellence, sales targets, and building lasting customer relationships while representing the DITO brand with integrity and professionalism.

Qualificações

• Previous retail or customer service experience.
• Strong communication and interpersonal skills.
• Proficiency with point-of-sale systems and basic computer apps.
• Ability to work in a team and show initiative.
• Customer-focused mindset with problem-solving skills.
• Flexible to work weekends and holidays.
• Willing to undertake product and service training.
• Honest, reliable, and professional.
• Passion for delivering outstanding customer service and representing DITO.

Responsabilidades

• Greet customers warmly and professionally, providing assistance with product enquiries and service information.
• Demonstrate telecommunications products and services, highlighting features and benefits to meet customer needs.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Maintain up-to-date knowledge of DITO's service offerings, promotions, and product specifications.
• Provide exceptional customer service by addressing queries and resolving concerns promptly.
• Support store operations including stock management, merchandising, and maintaining a clean, organised retail environment.
• Achieve individual and team sales targets through effective product recommendations and customer engagement.
• Build and maintain positive customer relationships to encourage repeat business and brand loyalty.
• Collaborate with team members to ensure smooth daily store operations and customer flow.
• Adhere to company policies, procedures, and health and safety standards.

Conhecimentos

Retail experience

Communication skills

POS proficiency

Teamwork

Problem solving

Flexibility

Training willingness

Integrity

Customer service

Ferramentas

POS systems

Descrição da oferta de emprego

About the role

We are seeking a Store Specialist to join DITO Telecommunity Corporation in Makati City, Metro Manila. This is a contract position that plays a vital role in delivering exceptional customer experiences and driving retail operations within our store environment. As a Store Specialist, you will be the face of our brand, responsible for engaging customers, promoting our telecommunications services and products, and ensuring a seamless shopping experience that reflects our commitment to service excellence.

What you'll be doing

• Greet customers warmly and professionally, providing assistance with product enquiries and service information

• Demonstrate telecommunications products and services, highlighting features and benefits to meet customer needs

• Process sales transactions accurately and efficiently using point-of-sale systems

• Maintain up-to-date knowledge of DITO's service offerings, promotions, and product specifications

• Provide exceptional customer service by addressing queries and resolving concerns promptly

• Support store operations including stock management, merchandising, and maintaining a clean, organised retail environment

• Achieve individual and team sales targets through effective product recommendations and customer engagement

• Build and maintain positive customer relationships to encourage repeat business and brand loyalty

• Collaborate with team members to ensure smooth daily store operations and customer flow

• Adhere to company policies, procedures, and health and safety standards

What we're looking for

• Previous retail or customer service experience, preferably in telecommunications or a similar sales environment

• Strong communication and interpersonal skills with the ability to engage effectively with diverse customers

• Proficiency in using point-of-sale systems and basic computer applications

• Ability to work collaboratively within a team environment whilst also demonstrating initiative

• Excellent problem-solving skills and a customer-focused mindset

• Flexibility to work various shifts, including weekends and public holidays as required

• Willingness to undertake product and service training to enhance knowledge and expertise

• Honest, reliable, and professional approach to work

• Passion for delivering outstanding customer service and representing the DITO brand positively

About us

DITO Telecommunity Corporation is a dynamic telecommunications company committed to bringing innovative connectivity solutions to the Philippines. We are dedicated to delivering reliable, high-quality services and creating meaningful connections for our customers. Our mission is to advance digital inclusion and empower communities through accessible telecommunications technology. We foster a workplace culture that values customer service excellence, teamwork, and continuous improvement, where our employees are encouraged to contribute to our growing success.