Telecom Renewals & Retention Specialist (Night Shift)

Acquire Intelligence; Philippines; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Epic Yearly Kick-Off Parties with big?

Value Awards recognition

Opportunities for internal promotions

Meaningful work with supportive teams

14th Month Pay after 5 years of contin

Job summary

Acquire Intelligence is hiring a Sales Representative to support telecom renewals and retention from Ortigas, Pasig City, on a night shift. You will engage customers and prospects via outbound calls, identify needs, and present voice, data, and broadband solutions.

The role emphasizes CRM accuracy and collaboration with Account Managers. Ideal candidates have at least 1 year in BPO sales, strong English communication, and a track record of meeting retention or sales targets in a fast-paced

Qualifications

• At least 1 year of BPO/contact-center experience in sales, renewals, retention, or customer acquisition.
• Demonstrated success with outbound calls, customer conversations, objection handling, or sales/retention targets.
• Strong English communication and listening skills, with confidence discussing customer needs and solutions.

Responsibilities

• Engage existing customers to uncover renewal opportunities, service needs, and reasons for change.
• Build rapport, handle objections, and explain value of voice, data, and broadband solutions.
• Qualify opportunities and schedule meetings with Account Managers, updating CRM with details.

Skills

Outbound calls

CRM management

English communication

Sales targets

Education

Bachelor’s degree preferred

Tools

Salesforce

Job description

Acquire Intelligence is hiring a Sales Representative to support telecom renewals and retention from Ortigas, Pasig City, on a night shift. You will engage customers and prospects via outbound calls, identify needs, and present voice, data, and broadband solutions.

The role emphasizes CRM accuracy and collaboration with Account Managers. Ideal candidates have at least 1 year in BPO sales, strong English communication, and a track record of meeting retention or sales targets in a fast-paced