Telco Non-Voice Support Specialist

Work-1 Manpower Recruitment Services; Quezon City; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Zusammenfassung

Work-1 Manpower Recruitment Services in Quezon City is seeking an on-site Customer Service Representative to support clients through non-voice channels. The role focuses on delivering exceptional service, handling inquiries, and resolving issues promptly in a call center environment.

The ideal candidate has a High School diploma or equivalent, 0–2 years of experience, and strong English skills, with proven scheduling abilities and a teamwork mindset for daily client interactions.

Qualifikationen

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English, excellent customer service skills, effective scheduling abilities.
• Qualities and Traits: Strong problem-solving skills, team player attitude, ability to communicate clearly.
• Working Conditions: Ability to work in a call center environment with a focus on non-voice communication.

Aufgaben

• Provide exceptional customer service to clients via non-voice communication channels
• Assist customers with inquiries, complaints, or issues in a timely manner
• Schedule appointments and resolve scheduling conflicts
• Collaborate effectively with team members to ensure high standards of service
• Utilize problem-solving skills to address customer concerns and enhance satisfaction

Kenntnisse

Proficient in English

Excellent customer service

Scheduling abilities

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Work-1 Manpower Recruitment Services in Quezon City is seeking an on-site Customer Service Representative to support clients through non-voice channels. The role focuses on delivering exceptional service, handling inquiries, and resolving issues promptly in a call center environment.

The ideal candidate has a High School diploma or equivalent, 0–2 years of experience, and strong English skills, with proven scheduling abilities and a teamwork mindset for daily client interactions.