Customer Serivice Representative ( Voice & Nonvoice)

Work-1 Manpower Recruitment Services; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

Work-1 Manpower Recruitment Services in Quezon City is seeking a Customer Service Representative (Voice & Nonvoice) for an on-site, full-time role with no-experience required and a Diploma.

The job involves handling inquiries, assisting customers with product knowledge, maintaining records, providing timely feedback, and collaborating with the team to improve the customer experience. Requires 0–2 years of experience and strong communication skills.

Qualifications

• Diploma in a relevant field.
• 0-2 years of experience.
• Strong communication skills, both verbal and written.
• Ability to multitask and handle multiple priorities.
• A positive attitude and a strong dedication to customer satisfaction.
• Comfortable working in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via voice and non-voice channels.
• Assist customers with product knowledge and issue resolution.
• Maintain accurate customer records and interactions in the database.
• Provide timely feedback to customers on service requests and inquiries.
• Collaborate with team members to enhance the customer experience.

Skills

Strong communication skills

Education

Diploma in a relevant field

Job description

Customer Serivice Representative ( Voice & Nonvoice)

Work-1 Manpower Recruitment Services

On-site - Quezon City No Exp Required Diploma Full-time

Description

• Respond to customer inquiries via voice and non-voice channels.
• Assist customers with product knowledge and issue resolution.
• Maintain accurate customer records and interactions in the database.
• Provide timely feedback to customers on service requests and inquiries.
• Collaborate with team members to enhance the customer experience.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 0-2 years of experience.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Responsibilities and Duties: Ability to multitask and handle multiple priorities.
• Qualities and Traits: A positive attitude and a strong dedication to customer satisfaction.
• Working Conditions: Comfortable working in a fast-paced environment.