Premium Telco Voice Support: Entry-Level CSR

Work-1 Manpower Recruitment Services

Quezon City

On-site

PHP 201,000 - 335,000

Full time

14 days+

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Job summary

Work-1 Manpower Recruitment Services in Quezon City is seeking an on-site Customer Service Associate with no prior experience required. The role focuses on assisting customers with inquiries related to premium telecommunication voice services and delivering exceptional service.

Ideal candidates have a High School Diploma or equivalent, strong English communication, and a proactive, team-oriented attitude. Primary duties include handling calls in a call center environment and maintaining accurate

Qualifications

High School Diploma or equivalent is required.
No prior experience is required for this role.
Must have strong English communication skills and a customer service orientation.
Good problem-solving abilities and a team player attitude are essential.
Ability to handle calls in a call center environment and provide exceptional service.

Responsibilities

Assist customers with inquiries related to premium telecommunication voice services.
Provide excellent customer service through effective communication and problem-solving skills.
Schedule and manage appointments for customer service follow-ups.
Collaborate with team members to enhance customer experience.
Maintain accurate records of customer interactions and service issues.